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Once you have found a property and we have agreed terms between you and the landlord you will be required to pay a non-refundable administration fee of £180 including vat per referenced tenant (details available on request), together with a holding deposit of at least 2 weeks rent which is also non-refundable. This holding deposit will be put towards your security deposit on the day you move in. We will then assist you with your referencing application forms, which can be completed on line. Once they are submitted the referencing company will carry out a credit check and contact your referees including your employer or accountant and previous landlord if applicable. Occupation of the property is subject to all references being satisfactory. Please note that you may be required to pay towards a professional inventory, check-in and check-out service. Details are available on request and may vary depending on the landlord’s requirements.


The signing of the tenancy agreement will take place on or before the day of occupation, at a pre-arranged time. After you have signed your tenancy agreement you may be required to go immediately to the property to meet our inventory clerk to go through the check-in process. One months’ rent must be paid in advance, plus the balance of the deposit, equivalent to a month or month and a half rent (subject to the Landlords requirements). This initial payment can be made either in advance by BANK TRANSFER to our clients account or on the day you sign by VISA DEBIT CARD PAYMENT. CREDIT CARD PAYMENTS ARE ALSO ACCEPTED BUT THERE IS A 2% ADMIN CHARGE. (CASH OR PERSONAL CHEQUES CANNOT BE ACCEPTED).

The deposit will be held either by the landlord, and be protected by an Insurance-based tenancy deposit schemes, or lodged with the Deposit Protection Service in accordance with the Tenancy Deposit legislation effective from 6th April 2007. All further rental payments should be made by standing order and must be paid monthly and received by the Landlord or Brien Firmin Ltd by the due date. The deposit CANNOT be used as the last months' rent.

Gas, electricity and water companies, telecom and council tax offices must be notified of your intended move as these services are payable by the Tenant. PLEASE NOTE: In some circumstances the utility companies may require a deposit.


Once your tenancy has commenced a bi-annual property inspection will be carried out. You will be notified at least one week before to confirm the time and date of the inspection. If you should encounter any problems regarding the maintenance of the property you should contact the Maintenance Coordinator at our office or the Landlord direct if appropriate. All repairs and maintenance must be carried out with landlord approval.

Your obligations as tenants including those relating to repairs and maintenance are laid out in the Assured Shorthold Tenancy Agreement. Please feel free to request a copy of the standard agreement prior to the commencement of the tenancy.


When your contract is due to expire we will contact you two months prior to the expiry date. Should you require a new agreement both parties will have to agree new terms.

If the tenancy is not renewed and you leave the property a final inspection will be carried out. Utility companies must be notified of final meter readings and your forwarding address provided to the landlord. The property and its furnishings and fittings must be left in a clean and satisfactory condition in accordance with your tenancy agreement and the inventory.

PLEASE NOTE: The deposit is not returned to you on the day of departure. All deposits are dealt with in accordance with the relevant deposit protection scheme terms and conditions, details of which will be provided at the start of your tenancy. Copies are available on request.

Finally do not forget to advise the gas, electricity, water boards, telecom companies and council tax offices of your move, also remember to advise the Post Office, as we will not accept responsibility for forwarding or re-directing any mail.